Burrow Help & Grievances
Need help, or want to complain about Burrow? Write to us. We never ask for your PIN, pattern, password or 12 recovery words, and you should never send them to anyone.
Help
Email provantict@gmail.com with your phone model, Android version and what happened. Don't attach anything from inside your vault.
Grievance officer
Under India's Information Technology Rules 2021 and the Digital Personal Data Protection Act 2023, you can raise a grievance with our Grievance Officer, Premkumar R (Chief Executive Officer), Provantic Technologies Private Limited, at provantict@gmail.com (subject: "Burrow grievance"). We acknowledge it within 24 hours and resolve it within 15 days.
If you're not satisfied with our answer, you can complain to the Data Protection Board of India.
Contact
Provantic Technologies Private Limited, Prestige Atlanta, Koramangala, Bengaluru, Karnataka 560034, India · provantict@gmail.com · Grievance redressal