Grievance Redressal

Last updated: 22 October 2026

In line with the Information Technology Act, 2000 and rules made under it, the Digital Personal Data Protection Act, 2023, and the Consumer Protection (E-Commerce) Rules, 2020, we have appointed a Grievance Officer.

Grievance Officer

NamePremkumar R
CompanyProvantic Technologies Private Limited
AddressPrestige Atlanta, Koramangala, Bengaluru, Karnataka 560034, India
Emailprovantict@gmail.com

How to raise a complaint

  1. Email the Grievance Officer with the subject "Grievance".
  2. Include your name, how to reach you, the app or page concerned and a description of the issue.
  3. We acknowledge your complaint within 24 hours and aim to resolve it within 15 days.

If you are not satisfied with our response, you may approach the Data Protection Board of India or a consumer commission under applicable law.